So you've done step 1 and step 2 and now you're thinking, OK I've had enough .. I'm reinstalling Gen 2!". You can, of course do that.
You do not need to uninstall Gen 2 to reinstall it, BUT backup your master files first. What are your master files? They are your AMSLibrary and AMS master estimate files in your Assistant folder. If you are working on a network server they will be located on your server driver, otherwise they are on your C: drive, at C:\Assistant.
If you do reinstall and that does not fix the problem email us your master files and we can review them and fix the problem.
Where to go when the system has problems
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